Chief of Staff Essentials Virtual Academy

Chiefs of Staff play a key role in organizations. They are even more critical in times of change and crisis. This 3-part (2 hr each) virtual training series will share practical advice and useful tools designed for Chiefs and operators who are helping their executives and their organization navigate this turbulent time.

This is a leader development program for Chiefs of Staff by Chiefs. It will be a combination of sharing the McChrystal methodology of the role and interactive learning within small group breakouts with fellow Chiefs.

SESSION 01 - Wednesday, January 26th @ 11:30AM - 1:30PM EDT / 4:30PM - 6:30PM BST

Bridging the Organization: Part 1 will equip Chiefs to bridge communication gaps by creating effective channels and forums that ensure that their organization has the right operating rhythm.

SESSION 02 - Wednesday, February 2nd @ 11:30AM - 1:30PM EST / 4:30PM - 6:30PM BST

Optimizing Decision Making: Part 2 will enable Chiefs to increase the speed and quality of decisions within their organization by prioritizing clearly, defining decision space, and mitigating biases.

SESSION 03 - Wednesday, February 9th @ 11:30AM - 1:30PM EST / 4:30PM - 6:30PM BST

Becoming a Thought Partner: Part 3 will empower Chiefs to support their senior leaders as a thought partner by challenging assumptions in a productive way while fostering innovation and creativity throughout their organization.


David Livingston

Managing Partner, McChrystal Academy

David Livingston leads a team of subject matter experts, learning designers, and dynamic facilitators who develop and deliver custom learning courses and programs that leverage a variety of experiential learning methods to drive individual growth and higher performance for teams and organizations.

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Chris Fussell is the President of McChrystal Group. He is an author of the 2015 New York Times bestseller, Team of Teams: New Rules of Engagement for a Complex World as well as 2017 Wall Street Journal bestseller, One Mission: How Leaders Build a Team of Teams. He joined McChrystal Group as a Partner in 2012.

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Eleanor McDonald

Director of Sales

Eleanor McDonald is the Director of Sales at McChrystal Group, responsible for developing and executing the company's sales strategy. Based in McChrystal Group's London Office, Eleanor drives global business development efforts, from lead generation through to contract negotiation and signature. Previously, Eleanor worked in the Implementation team, where she led engagements with several FTSE 100 companies, including a global professional services organisation and a world-leading healthcare group.

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Cricket Oles


Cricket Oles is a Principal at McChrystal Group, where she serves as Chief of Staff for the McChrystal Academy. In this role she supports the Director of the Academy in the execution and operations of the leader development business. Previously she supported client development and management for the firm's West Coasts business.

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