Weekly Whiteboard: Asking the 5 Whys

By Cricket Oles

As a Chief of Staff, you are presented with many different problems to solve every day, so it is crucial to realize that solving the issue is not as quick as just seeing the problem and getting resources behind it. Cricket shares how everyone can leverage asking the five whys to truly understand the root problem before just applying resources or energy towards solving the wrong issue.

Cricket Oles

Senior Principal and Chief of Staff to the President

Cricket Oles is a Senior Principal at McChrystal Group where she serves as the Chief of Staff to the President. In this role, she supports key strategic initiatives, including the development of new client relationships and driving internal strategic priorities.

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