Leader Behavior

Far from being a static state, the “new normal” is a moving target. The organizations that will survive this crisis and thrive in the new normal will be those who embrace the flux and seize this opportunity to inject resiliency into their organization. In this playbook, the McChrystal Group team provides a framework to help leaders assess, mold, and lead their organizations at this crucial juncture.

Stan McChrystal and our McChrystal Academy team has developed a playbook that lays out a framework to help Human Resource and Development teams move forward with training despite the challenges we’re all facing. The playbook is intended to provide suggestions and best practices to deliver and enhance leader development training, whether it is in-person or virtual. We hope this document helps you identify high impact areas for your team’s training as we navigate this period of change and transition.

In our ninth episode, Gen. Stan McChrystal and Chris Fussell are joined by Kurt DelBene, Microsoft Executive Vice President of Corporate Strategy, Core Services Engineering and Operations. Together, they discuss the importance of building an organizational culture that guides action and inspires a growth mindset.

Even before the COVID-19 crisis, executives within Fortune 500 companies were dealing with too much complexity to succeed without a strong support staff. Chris Fussell discusses strategic lessons learned during his career on the staff of a 3-star general, and current business partner Stan McChrystal, and how these tactics transcend the role of many corporate Chiefs of Staff.

In our seventh episode, Chris Fussell is joined by Lisa Stoner, Global Head of Support Operations and Chair of Women at Uber. They discuss the importance of building a team from the ground up to drive culture change and the functional pivots Uber continue to make while adapting to the COVID-19 crisis.