Latest Insights

Stan McChrystal and our McChrystal Academy team has developed a playbook that lays out a framework to help Human Resource and Development teams move forward with training despite the challenges we’re all facing. The playbook is intended to provide suggestions and best practices to deliver and enhance leader development training, whether it is in-person or virtual. We hope this document helps you identify high impact areas for your team’s training as we navigate this period of change and transition.

Team off-sites are too important to wait months, or a year, to resume. You need to keep your culture strong and your people connected, even in an extended work-from-home environment. We have reimagined the off-site for the virtual world to help dozens of our partners balance a healthy workforce with a connected team. Here, we share our best practices for delivering fun and productive virtual off-sites.

In our eighth episode, Chris Fussell is joined by Aparna Khurjekar, Chief Customer Officer for Verizon. They discuss how Verizon is better leveraging its team capacity by integrating tools of digital, business transformation, and customer centricity across the organization to increase operational efficiencies beyond the COVID-19 crisis.

Even before the COVID-19 crisis, executives within Fortune 500 companies were dealing with too much complexity to succeed without a strong support staff. Chris Fussell discusses strategic lessons learned during his career on the staff of a 3-star general, and current business partner Stan McChrystal, and how these tactics transcend the role of many corporate Chiefs of Staff.

In our seventh episode, Chris Fussell is joined by Lisa Stoner, Global Head of Support Operations and Chair of Women at Uber. They discuss the importance of building a team from the ground up to drive culture change and the functional pivots Uber continue to make while adapting to the COVID-19 crisis.