In our ninth episode, Gen. Stan McChrystal and Chris Fussell are joined by Kurt DelBene, Microsoft Executive Vice President of Corporate Strategy, Core Services Engineering and Operations. Together, they discuss the importance of building an organizational culture that guides action and inspires a growth mindset.
In our eighth episode, Chris Fussell is joined by Aparna Khurjekar, Chief Customer Officer for Verizon. They discuss how Verizon is better leveraging its team capacity by integrating tools of digital, business transformation, and customer centricity across the organization to increase operational efficiencies beyond the COVID-19 crisis.
In our seventh episode, Chris Fussell is joined by Lisa Stoner, Global Head of Support Operations and Chair of Women at Uber. They discuss the importance of building a team from the ground up to drive culture change and the functional pivots Uber continue to make while adapting to the COVID-19 crisis.
In our sixth episode, Gen (Ret.) Stan McChrystal and Chris Fussell speak with Alex Gorsky, CEO of Johnson & Johnson. They discuss the incredible work that J&J is doing, the value of an organization's mission, and how strategic intent leads to empowered execution.
In Part Four of our No Turning Back series, we discuss the two axes of planning for re-entry: categories of change, and degree of disruption. In order for businesses to facilitate a successful re-entry strategy, leadership teams must construct plans along both axes. Doing so will allow space for continuous planning and revision, and account for a new culture over time as part of this “new normal.”