Why Trust Matters

We believe teams are the great differentiator in organizational effectiveness and know from our years working with teams across industries that Trust is one of the four capabilities consistently demonstrated by high-performing teams.

Trust is faith in the benevolence, competence, and ​reliability of a teammate. When organizations ask us to remove uncertainty among their teams, we do so by installing the capability of Trust. The result is an environment in which people feel safe to share their ideas, innovate and fuel growth.

Throughout this page, you'll find all of our resources on Trust, featuring videos on how to build Trust in your teams and grow it at scale as well as practical success stories of how teams build Trust.

Trust: Part 2

Trust: Part 3

  • finance-data.jpg

    Helping a Financial Services Team Work Better Together

    See how a financial services company boosted its rate of client acquisition by 63% after it installed the capability of Trust.

  • Trust article image

    How to Build Trust So It’s Ready When Your Team Needs It

    We share the three steps you can follow to build trust by first identifying which of the raw materials of trust your teams are lacking, and then using the right methods to increase them.

Trust is a critical component of the Team of Teams® framework, which emphasizes four key capabilities for high-performing teams. Trust is the first step in this model because, without a foundation of trust, it is all the more difficult to achieve the other three capabilities.

When teams trust each other, they are more likely to work towards a shared purpose, execute effectively, and communicate openly. Building trust between teams fosters a more positive and productive work environment and lays the foundation for unlocking the power of your teams and driving the results that matter.

Team of Teams® Framework

At its core, Team of Teams® offers an innovative model for leading organizations. It argues that organizations can create a hybrid, teaming-based model if they communicate with greater speed, inclusion, and transparency – and adjust their culture and leadership behavior in conjunction with these process changes. Discover more about the four capabilities that comprise the Team of Teams® framework.

We want to hear from you.

Get in Touch

Please enter your email to download.

By clicking to submit this form, you consent that you are willing to be contacted by McChrystal Group.